Service Advisor Lead — Growth & Flexible Schedule

SONS AUTO GROUP; Auburn (AL); On-site; USD 36,000 - 64,000; Full time

Benefits offered by this job

Medical & Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Vehicle purchase plans

Family owned

Job security

Health & wellness

Flexible schedule

Saturday lunches

Discounts

Job summary

SONS Ford is seeking an experienced automotive Service Advisor for our service departments. Candidates should have prior Service Advisor experience in a dealership franchise setting and be strong in customer service and sales.

We value ambitious self-starters and reward hard work, offering a supportive team, growth opportunities, and a schedule that supports a healthy work-life balance.

Qualifications

• Must have previous Service Advisor experience in a dealership franchise setting.
• Strong customer service and sales experience preferred.

Responsibilities

• Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized & friendly personality

Demonstrated ability to manage others

Time management

Excellent communication

Professional appearance

Clean driving record

Background check & drug screen

Job description

SONS Ford is seeking an experienced automotive Service Advisor for our service departments. Candidates should have prior Service Advisor experience in a dealership franchise setting and be strong in customer service and sales.

We value ambitious self-starters and reward hard work, offering a supportive team, growth opportunities, and a schedule that supports a healthy work-life balance.