Service Advisor & Team Lead - Truck Care Growth

Love's Travel Stops & Country Stores Inc.; Salisbury (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Health/dental/vision insurance after -

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and oversee service center operations. You will combine customer service with leadership to guide teams and ensure high-quality repairs and communication with customers.

The role emphasizes safety, efficiency, and teamwork in a fast-paced truck care environment. Training and advancement opportunities are available within Love's growing network.

Qualifications

• 6 months in customer service or sales preferred.
• Must pass pre-employment drug screen and background check; additional screening may include motor vehicle check/DOT.

Responsibilities

• Maintain a safe, clean facility and greet customers.
• Address vehicle service needs, document issues, and provide repair estimates.
• Explain completed work and obtain necessary approvals/payments.
• Keep customers updated on status; handle complaints and resolve concerns.
• Collaborate with managers on talent acquisition.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Computer systems

Tools

POS system

Customer management software

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and oversee service center operations. You will combine customer service with leadership to guide teams and ensure high-quality repairs and communication with customers.

The role emphasizes safety, efficiency, and teamwork in a fast-paced truck care environment. Training and advancement opportunities are available within Love's growing network.