Truck Care Service Advisor: Lead Customer Care & Sales

Love's Travel Stops; Atkinson (IL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Health insurance

Competitive pay

Career development

Bonus program

Hiring immediately

Zusammenfassung

Love's Travel Stops is seeking a Service Advisor to drive sales and provide outstanding customer service at our Truck Care facilities. You will lead service center operations, combining technical and managerial skills to guide the team and progress toward General Manager roles.

The role emphasizes welcoming customers, detailing service needs, and maintaining strong service standards in a fast-paced environment.

Qualifikationen

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check.
• Additional screening may include a motor vehicle check and/or DOT Physical.

Aufgaben

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints and resolve concerns.
• Collaborate with managers in talent acquisition efforts.

Kenntnisse

Customer service

Salesmanship

Communication

Teamwork

Multitasking

Tech literacy

Jobbeschreibung

Love's Travel Stops is seeking a Service Advisor to drive sales and provide outstanding customer service at our Truck Care facilities. You will lead service center operations, combining technical and managerial skills to guide the team and progress toward General Manager roles.

The role emphasizes welcoming customers, detailing service needs, and maintaining strong service standards in a fast-paced environment.