SERVICE ADVISOR - HYUNDAI/GENESIS

Southtowne; Georgia; On-site; USD 50,000 - 70,000; Full time

Job summary

Southtowne, Georgia's #1 Hyundai Genesis dealer, seeks an Automotive Service Advisor to be the face of the service department for customers. You will liaise between customers and the service team, presenting and selling needed services to promote satisfaction and retention.

The role emphasizes strong communication, sales ability, and proficiency with office systems, with expectation to work long hours and occasional weekends in a high-volume service environment.

Qualifications

• Knowledge of automotive service processes and vehicle maintenance.
• Strong communication and sales skills to recommend services effectively.
• Proficiency with computer systems and ability to learn new software quickly.
• Detail-oriented with strong organizational skills to maintain records.

Responsibilities

• Be the face of the dealership for service customers.
• Present and sell needed products or services.
• Build rapport with customers to promote satisfaction and retention.
• Maintain accurate records and documentation.

Skills

Automotive service knowledge

Sales skills

Communication skills

Computer literacy

Detail-oriented

Customer relationship building

Tools

Microsoft Office

Job description

# SERVICE ADVISOR - HYUNDAI/GENESIS## DescriptionGeorgia's # 1 Hyundai Genesis Dealer is actively seeking an Automotive Service Advisor to join our growing service department. The Service Advisor will be responsible for being the face of the dealership for our service customers. With our high volume of service traffic, it is the Advisor's goal to act as a liason between customers and our service team by presenting and selling needed products or service in a professional manner. It is also expected that the Advisor work to build a rapport with cusomters to help promote customer satisfaction and retention.## Qualifications* Knowledge of automotive service processes and vehicle maintenance practices.* Familiarity with basic mechanical concepts with ability to quickly learn factory guidelines* Strong commincation and sales skills with the ability to recommend services effectively to customers* Proficiency with computer systems liks microsoft office and the ability to learn systems easily* Detail-oriented with strong organizational skills to maintain accurate records and documentation.* Proven customer service skills that help demonstrate ability to fosters long-term relationships* Ability to work long hours and occassional weeks* Ability to stand for long periods, frequently bend, and lift 30+ pounds