Service Advisor: Elevate Customer Experience & Service Sales

Southtowne; Georgia; On-site; USD 50,000 - 70,000; Full time

Job summary

Southtowne, Georgia's #1 Hyundai Genesis dealer, seeks an Automotive Service Advisor to be the face of the service department for customers. You will liaise between customers and the service team, presenting and selling needed services to promote satisfaction and retention.

The role emphasizes strong communication, sales ability, and proficiency with office systems, with expectation to work long hours and occasional weekends in a high-volume service environment.

Qualifications

• Knowledge of automotive service processes and vehicle maintenance.
• Strong communication and sales skills to recommend services effectively.
• Proficiency with computer systems and ability to learn new software quickly.
• Detail-oriented with strong organizational skills to maintain records.

Responsibilities

• Be the face of the dealership for service customers.
• Present and sell needed products or services.
• Build rapport with customers to promote satisfaction and retention.
• Maintain accurate records and documentation.

Skills

Automotive service knowledge

Sales skills

Communication skills

Computer literacy

Detail-oriented

Customer relationship building

Tools

Microsoft Office

Job description

Southtowne, Georgia's #1 Hyundai Genesis dealer, seeks an Automotive Service Advisor to be the face of the service department for customers. You will liaise between customers and the service team, presenting and selling needed services to promote satisfaction and retention.

The role emphasizes strong communication, sales ability, and proficiency with office systems, with expectation to work long hours and occasional weekends in a high-volume service environment.