Genesis/Hyundai Service Advisor

Mills Automotive Group; Hampton (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Medical

401K

Paid Time Off

Job summary

Mills Auto Group in Hampton, VA is looking for an experienced Service Advisor to join our busy dealership. You will work one-on-one with clients, use CDK DMS to create repair orders, and monitor vehicle progress while keeping customers informed.

This role rewards energy, integrity, and a long-term commitment to growth. We offer health and dental benefits, a 401K, and paid time off in a supportive team environment where your contributions are recognized and opportunities for advancement are

Qualifications

• Excellent customer service orientation and problem-solving ability.
• Strong communication skills with customers and team members.
• High energy and a positive attitude.
• Desire for a long-term career with the dealership.
• Personal and professional integrity in all interactions.

Responsibilities

• Working with clients in a one-on-one relationship.
• Use of CDK DMS systems to create repair orders/verify client information.
• Monitor the progress of each vehicle throughout the day and update clients frequently.
• Verify that the final invoices are correct and complete.
• Explain all completed work and charges to clients.

Skills

Customer Service

Communication

Energy

Career Growth

Job description

Summary Are you an experienced Service Advisor ready to take your career to the next level? We're looking for energetic, customer-focused professionals to join our thriving dealership! Why Work With Us?

Why Work With Us

• A clean, safe, and modern environment with state-of-the-art facilities
• An ever-growing dealership with plenty of opportunities
• A supportive team committed to excellence
• Competitive pay and benefits

What We're Looking For

• Outgoing, friendly personalities
• Passion for delivering exceptional customer service
• Strong communication skills and a positive attitude

Experience As a Service Advisor Is Preferred

Come see what sets us apart! If you're ready to be part of a dynamic team that values your skills and dedication, we want to hear from you. Join us and make a difference in the lives of our customers every day!

We Offer

• Health, Dental, Medical
• 401K
• Paid Time Off

Responsibilities

• Working with clients in a one-on-one relationship
• Use of CDK DMS systems to create repair orders/verify client information
• Monitor the progress of each vehicle throughout the day and update clients frequently
• Verify that the final invoices are correct and complete
• Explain all completed work and charges to clients

Requirements

• Exceptional Customer Satisfaction is a plus!
• Experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is a must
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

About The Dealership

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 22 years, we are proud to have grown from 1 store to 33 franchises. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and often promote from within. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.