Service Advisor | High Traffic Store

Kelly Nissan; False Pass (AK); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation

Career growth opportunities

Full-time position

Job summary

Kelly Nissan of Route 33 is growing and seeking motivated Service Advisors to join our busy dealership service department. You will greet customers, write repair orders, and guide vehicle service from intake to completion, delivering an exceptional customer experience.

Ideal candidates have strong communication, multitasking ability, and a professional, organized approach. Automotive experience is preferred but not required; we welcome candidates from hospitality or retail with excellent service

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Organized and detail-oriented.
• Automotive service advisor experience preferred.

Responsibilities

• Greet customers and assist with vehicle service needs
• Write repair orders and communicate recommendations clearly
• Coordinate with technicians and service staff throughout the repair process
• Keep customers updated on vehicle status and timing
• Recommend maintenance and repair services based on vehicle needs
• Deliver a professional and positive customer experience
• Help maintain strong CSI and customer retention

Skills

Customer service

Multitasking

Communication

Detail-oriented

Tools

Reynolds & Reynolds

Dealership software

Job description

Job Description

Kelly Nissan of Route 33 is growing and looking to add motivated, customer-focused Service Advisors to our high-volume service department.

We are looking for energetic professionals who can deliver an exceptional customer experience while helping manage a fast-paced service drive. If you enjoy working with people, staying organized, and creating long-term customer relationships, this is a great opportunity to build a successful automotive career.

Previous automotive experience is preferred, but we are also open to candidates with strong customer service backgrounds from industries such as hospitality, restaurants, retail, or sales.

Responsibilities

• Greet customers and assist with vehicle service needs
• Write repair orders and communicate recommendations clearly
• Coordinate with technicians and service staff throughout the repair process
• Keep customers updated on vehicle status and timing
• Recommend maintenance and repair services based on vehicle needs
• Deliver a professional and positive customer experience
• Help maintain strong CSI and customer retention

What We’re Looking For

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic
• Organized and detail-oriented
• Automotive service advisor experience preferred
• Reynolds & Reynolds or dealership software experience is a plus
• Team-oriented mentality with a drive to succeed

Compensation & Benefits

• Competitive pay plan
• High customer traffic and strong earning potential
• Medical, dental, and vision benefits
• Paid vacation
• Career growth opportunities
• Full-time position
• Supportive team environment

Why Kelly Nissan?

At Kelly Nissan of Route 33, we believe great employees create great customer experiences. We are committed to providing the tools, support, and environment needed for long-term success.

If you are motivated, professional, and ready to grow your career with a busy dealership, we want to hear from you.