Service Advisor - Guaranteed Income + Incentives

FriendshipCars; Boone (NC); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Company Holidays

401(k)

Wellness Reimbursements

Gym Reimbursements

Job summary

Friendship Automotive in Boone, NC seeks a Service Advisor to join our award-winning team. You will greet customers, document vehicle issues, determine maintenance needs, prepare accurate service estimates and keep customers informed throughout the service process.

The ideal candidate is reliable, self-motivated and excels in a fast-paced, customer-focused environment with clear communication and attention to detail. We offer competitive benefits and a guaranteed monthly income with incentives.

Qualifications

• Strong focus on delivering excellent customer service.
• Excellent written and verbal communication skills.
• Ability to thrive in a process-driven, fast-paced environment.
• Desire to work in a busy role with attention to detail and organization.

Responsibilities

• Greet customers promptly to collect contact and vehicle information.
• Document vehicle issues and customer concerns clearly.
• Determine and recommend needed maintenance or repairs.
• Prepare accurate service cost estimates.
• Monitor the service process and update customers frequently.
• Communicate when services are completed and charges are finalized.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Customer service

Communication

Process driven

Fast paced

Attention to detail

Professional appearance

Job description

Friendship Automotive in Boone, NC seeks a Service Advisor to join our award-winning team. You will greet customers, document vehicle issues, determine maintenance needs, prepare accurate service estimates and keep customers informed throughout the service process.

The ideal candidate is reliable, self-motivated and excels in a fast-paced, customer-focused environment with clear communication and attention to detail. We offer competitive benefits and a guaranteed monthly income with incentives.