Service Advisor - Friendship Honda of Boone

Friendship Automotive Enterprises; Boone (NC); Presencial; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits

401(k)

Paid time off

Gym reimbursements

Wellness programs

Resumo da oferta

Friendship Automotive is seeking a Service Advisor for our Boone, NC location. You will greet customers, document vehicle issues, determine maintenance needs, and prepare service estimates while keeping clients informed throughout the repair process.

We pride ourselves on treating customers like friends and Team Members like family, offering a competitive benefits package and a guaranteed monthly income with incentives. Join a award-winning, growth-focused automotive group.

Qualificações

• Strong customer service focus.
• Excellent written and verbal communication skills.
• Ability to work in a process-driven environment.
• Comfort with a fast-paced setting and adapting quickly.
• Attention to detail and organizational skills.
• Professional, well-groomed appearance.

Responsabilidades

• Greet customers promptly to obtain contact and vehicle information.
• Document vehicle issues and customer concerns clearly.
• Determine and recommend necessary maintenance or repairs.
• Prepare an accurate estimate for services.
• Monitor the service process and update customers frequently.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Conhecimentos

Customer service

Communication skills

Process-driven

Fast-paced environment

Detail-oriented

Professional appearance

Descrição da oferta de emprego

JOIN A WINNING TEAM!

At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for an SERVICE ADVISOR to join our team at FRIENDSHIP HONDA of BOONE!

Our ideal candidates are reliable, self-motivated, and enjoy working with people!

What You’ll Do:

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Qualification Checklist:

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance

Compensation and Benefits:

• Compensation for this position is driven by incentives and commission and includes guaranteed monthly income.
• You’ll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.