Service Advisor - Growth & Guaranteed Monthly Income

Friendship Automotive; Boone (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Friendship Automotive in Boone, NC, is seeking a Service Advisor to greet customers, document vehicle issues, and coordinate maintenance with the service team. You will prepare estimates, monitor repair progress, and communicate services and charges to customers.

Ideal candidates are reliable, customer-focused, and able to thrive in a fast-paced, process-driven environment. A professional appearance and excellent communication skills help you succeed in our award-winning team with comprehensive

Qualifications

• Strong customer service focus and communication skills.
• Ability to work in a process-driven environment.
• Enjoys a fast-paced position with attention to detail.
• Maintains a professional, well-groomed appearance.

Responsibilities

• Greet customers promptly to obtain contact and vehicle information.
• Document vehicle issues and customer concerns clearly.
• Determine and recommend necessary maintenance or repairs.
• Prepare an accurate estimate for service costs.
• Monitor the service process and update customers frequently.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Communication skills

Customer service focus

Process-driven

Fast-paced environment

Detail-oriented

Professional appearance

Job description

Friendship Automotive in Boone, NC, is seeking a Service Advisor to greet customers, document vehicle issues, and coordinate maintenance with the service team. You will prepare estimates, monitor repair progress, and communicate services and charges to customers.

Ideal candidates are reliable, customer-focused, and able to thrive in a fast-paced, process-driven environment. A professional appearance and excellent communication skills help you succeed in our award-winning team with comprehensive