Dynamic Service Advisor | Growth & Award-Winning Team

Friendship Automotive Enterprises; Boone (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

401(k)

Paid time off

Gym reimbursements

Wellness programs

Job summary

Friendship Automotive is seeking a Service Advisor for our Boone, NC location. You will greet customers, document vehicle issues, determine maintenance needs, and prepare service estimates while keeping clients informed throughout the repair process.

We pride ourselves on treating customers like friends and Team Members like family, offering a competitive benefits package and a guaranteed monthly income with incentives. Join a award-winning, growth-focused automotive group.

Qualifications

• Strong customer service focus.
• Excellent written and verbal communication skills.
• Ability to work in a process-driven environment.
• Comfort with a fast-paced setting and adapting quickly.
• Attention to detail and organizational skills.
• Professional, well-groomed appearance.

Responsibilities

• Greet customers promptly to obtain contact and vehicle information.
• Document vehicle issues and customer concerns clearly.
• Determine and recommend necessary maintenance or repairs.
• Prepare an accurate estimate for services.
• Monitor the service process and update customers frequently.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Customer service

Communication skills

Process-driven

Fast-paced environment

Detail-oriented

Professional appearance

Job description

Friendship Automotive is seeking a Service Advisor for our Boone, NC location. You will greet customers, document vehicle issues, determine maintenance needs, and prepare service estimates while keeping clients informed throughout the repair process.

We pride ourselves on treating customers like friends and Team Members like family, offering a competitive benefits package and a guaranteed monthly income with incentives. Join a award-winning, growth-focused automotive group.