Service Advisor - Greenwich, NY

Dennis & Co. Auto Group; Town of Greenwich (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

5-day work week

100K+ earning potential

Ford-focused department

High-volume environment

Career growth opportunities

Job summary

Greenwich Ford in Greenwich, NY is seeking an experienced Service Advisor to join our high-volume service team. You will greet customers, identify service and repair needs, and manage repair orders from check-in through completion.

This Ford-focused department offers a 5-day work week, strong earning potential with $100K+ income, and a collaborative environment where you build lasting customer relationships while maximizing service opportunities.

Qualifications

• Previous Service Advisor experience required.
• Ford service experience strongly preferred.
• Strong knowledge of automotive service and repair.
• Excellent communication and customer-service skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong organizational and follow-up skills.

Responsibilities

• Greet customers and accurately identify their service and repair needs
• Write and manage repair orders from check-in through completion
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
• Communicate clearly with customers regarding repair recommendations, costs, and timelines
• Work closely with technicians and the service department to ensure quality and timely repairs
• Follow up with customers and build long-term relationships
• Maintain strong customer satisfaction while driving service department results

Skills

Service advisor experience

Ford service experience

Automotive service knowledge

Customer-service skills

Communication skills

Organizational skills

Follow-up skills

Job description

Service Advisor
Greenwich Ford | Greenwich, NY

Full-Time | 5-Day Work Week | $100K+ Earning Potential

Greenwich Ford is looking for an experienced Service Advisor to join our growing service team. If you have a strong background with Ford vehicles and know how to build customer relationships while maximizing service opportunities, this is an opportunity with serious earning potential.

Why Join Us?

• 5-day work week
• $100,000+ potential income
• Huge earning potential based on performance
• Opportunity to work with a Ford-focused service department
• High-volume environment with significant opportunity to grow your income
• Professional team and career-growth opportunities

What You’ll Do

• Greet customers and accurately identify their service and repair needs
• Write and manage repair orders from check-in through completion
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
• Communicate clearly with customers regarding repair recommendations, costs, and timelines
• Work closely with technicians and the service department to ensure quality and timely repairs
• Follow up with customers and build long-term relationships
• Maintain strong customer satisfaction while driving service department results

What We’re Looking For

• Previous Service Advisor experience required
• Ford service experience strongly preferred
• Strong knowledge of automotive service and repair
• Excellent communication and customer-service skills
• Ability to work in a fast-paced, high-volume environment
• Strong organizational and follow-up skills
• Professional, motivated, and results-oriented

Greewich Ford is an equal opportunity employer.