Service Advisor - Greenwich, NY

Dennis-; Town of Greenwich (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

5-day work week

High earning potential

Job summary

Greenwich Ford in Greenwich, NY is seeking an experienced Service Advisor to join our Ford-focused service team and build strong customer relationships while maximizing service opportunities. This full-time role offers a 5-day work week with $100K+ earning potential, depending on performance, in a high-volume shop.

You will greet customers, write and manage repair orders, recommend maintenance per Ford guidelines, and collaborate with technicians to deliver timely, high-quality repairs and

Qualifications

• Previous Service Advisor experience required.
• Ford service experience strongly preferred.
• Strong knowledge of automotive service and repair.
• Excellent communication and customer-service skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong organizational and follow-up skills.

Responsibilities

• Greet customers and accurately identify their service and repair needs.
• Write and manage repair orders from check-in through completion.
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition.
• Communicate clearly with customers regarding repair recommendations, costs, and timelines.
• Work closely with technicians and the service department to ensure quality and timely repairs.
• Follow up with customers and build long-term relationships.
• Maintain strong customer satisfaction while driving service department results.

Skills

Service advisor experience

Customer service

Communication

Organization

Follow-up

Attention to detail

Job description

Service Advisor
Greenwich Ford | Greenwich, NY

Full-Time | 5-Day Work Week | $100K+ Earning Potential

Greenwich Ford is looking for an experienced Service Advisor to join our growing service team. If you have a strong background with Ford vehicles and know how to build customer relationships while maximizing service opportunities, this is an opportunity with serious earning potential.

Why Join Us?

• 5-day work week


• $100,000+ potential income


• Huge earning potential based on performance


• Opportunity to work with a Ford-focused service department


• High-volume environment with significant opportunity to grow your income


• Professional team and career-growth opportunities

What You\'ll Do

• Greet customers and accurately identify their service and repair needs


• Write and manage repair orders from check-in through completion


• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition


• Communicate clearly with customers regarding repair recommendations, costs, and timelines


• Work closely with technicians and the service department to ensure quality and timely repairs


• Follow up with customers and build long-term relationships


• Maintain strong customer satisfaction while driving service department results

What We\'re Looking For

• Previous Service Advisor experience required


• Ford service experience strongly preferred


• Strong knowledge of automotive service and repair
  
• Excellent communication and customer-service skills


• Ability to work in a fast-paced, high-volume environment


• Strong organizational and follow-up skills


• Professional, motivated, and results-oriented

Greewich Ford is an equal opportunity employer.