Service Advisor | High Earnings Potential, 5-Day Week

Dennis & Co. Auto Group; Town of Greenwich (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

5-day work week

100K+ earning potential

Ford-focused department

High-volume environment

Career growth opportunities

Job summary

Greenwich Ford in Greenwich, NY is seeking an experienced Service Advisor to join our high-volume service team. You will greet customers, identify service and repair needs, and manage repair orders from check-in through completion.

This Ford-focused department offers a 5-day work week, strong earning potential with $100K+ income, and a collaborative environment where you build lasting customer relationships while maximizing service opportunities.

Qualifications

• Previous Service Advisor experience required.
• Ford service experience strongly preferred.
• Strong knowledge of automotive service and repair.
• Excellent communication and customer-service skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong organizational and follow-up skills.

Responsibilities

• Greet customers and accurately identify their service and repair needs
• Write and manage repair orders from check-in through completion
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle condition
• Communicate clearly with customers regarding repair recommendations, costs, and timelines
• Work closely with technicians and the service department to ensure quality and timely repairs
• Follow up with customers and build long-term relationships
• Maintain strong customer satisfaction while driving service department results

Skills

Service advisor experience

Ford service experience

Automotive service knowledge

Customer-service skills

Communication skills

Organizational skills

Follow-up skills

Job description

Greenwich Ford in Greenwich, NY is seeking an experienced Service Advisor to join our high-volume service team. You will greet customers, identify service and repair needs, and manage repair orders from check-in through completion.

This Ford-focused department offers a 5-day work week, strong earning potential with $100K+ income, and a collaborative environment where you build lasting customer relationships while maximizing service opportunities.