Service Advisor - GMC

Ciocca Automotive Group; Flemington (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Commission-based pay

PTO and holidays

Air-conditioned shop

401(K) with company match

Comprehensive insurance program

Advancement opportunities

Employee discounts

Job summary

Ciocca GM of Flemington is hiring an automotive service advisor to join our energetic team. You’ll guide service orders, advise customers, and coordinate with technicians to deliver prompt, courteous, and quality service.

We offer a commission-based pay structure with a strong earning potential, full-time hours including some Saturdays, PTO and holidays, and a comprehensive benefits package. If you thrive in a collaborative environment and are committed to customer satisfaction, apply today.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.
• GM experience preferred.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Sales experience

Customer service

Valid driver's license

GM experience

Job description

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca GM of Flemington, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record
• GM experience preferred

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

What We Offer

• Commission based pay: $70,000 - $90,000 potential annually
• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts:

At Ciocca GM of Flemington, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.