Service Advisor for Gill GMC in Madera

Gillbuickgmccadillac; Madera (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Highly competitive compensation

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Excellent culture

Room for growth

Job summary

Gillbuickgmccadillac in Madera is looking for dynamic customer service professionals who excel in a fast-paced environment. The successful candidate will be responsible for greeting customers, providing exceptional service, and monitoring vehicle progress.

Excellent benefits are offered, including competitive compensation, paid training, medical benefits, and opportunities for growth. Previous experience in customer service and a commitment to customer satisfaction are essential.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience is required.
• Desire for a long-term career with a growing organization.

Responsibilities

• Greet customers promptly in a friendly manner.
• Provide excellent customer service to all customers.
• Monitor the progress of each vehicle throughout the day.

Skills

Customer service excellence

Multi-tasking

Personal organization

High energy level

Spanish speaking

Job description

Gill GMC inMadera is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.

We are offering an opportunity for a rewarding career! Familiarity with GM vehicles and dealership management systems is highly desired.

We offer:

• Highly competitive compensation
• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth

Responsibilities:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly documentall vehicle symptoms as described by the customer
• Review all current and future vehicle service needs & recommendations with every customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
• Explain all completed work and charges to customers

Requirements:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Highly skilled in multi-tasking and personal organization
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Spanish Speaking a Plus!

Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment.