Service Advisor - Gilroy location

Gill Auto Group; Gilroy (CA); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Paid Holidays

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Excellent culture

Room for growth

Job summary

Gill Auto Group is seeking a team member for their Gilroy location, focusing on providing excellent customer service in the automotive industry. The role includes greeting customers, obtaining vehicle information, and ensuring customer satisfaction throughout the service process.

Candidates should demonstrate a proven track record of exceptional customer service and possess high energy levels. The position offers significant potential for income and growth within a supportive culture.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience is required.
• Above average energy level preferred.
• Desire for a long term career with a growing organization.
• Personal and professional integrity essential.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle and update customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer Satisfaction

Customer Service Experience

Energy Level

Integrity

Job description

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Gill Automotive Group has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people. THIS POSITION IS SPECIFICALLY FOR THE GILROY LOCATION - Gilroy CDJR

Excellent income potential!$4,000 - $9000

BENEFITS:

• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Paid Holidays
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity