Service Advisor - Gilroy location

Livermore Ford; Gilroy (CA); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Paid Holidays

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Excellent culture

Room for growth

Job summary

Livermore Ford in Gilroy is seeking a dedicated customer service team member. The ideal candidate will greet customers, provide excellent service, and ensure satisfaction throughout their vehicle's service journey.

Competitive income potential ranging from $4,000 to $9,000, with a comprehensive benefits package including training, medical coverage, retirement plans, and room for growth. Join our excellent culture and be part of a renowned automotive team!

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience required.
• Desire for a long-term career with a growing organization.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Monitor the progress of each vehicle and update customers frequently.

Skills

Customer Satisfaction

Customer Service Experience

High Energy Level

Integrity

Job description

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Gill Automotive Group has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people. THIS POSITION IS SPECIFICALLY FOR THE GILROY LOCATION - Gilroy CDJR

Excellent income potential!$4,000 - $9000

BENEFITS:

• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Paid Holidays
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity