Service Advisor - Gilroy location

Chrysler LLC; Gilroy (CA); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Paid Holidays

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Room for growth

Job summary

Chrysler LLC is seeking a customer service team member for its Gilroy CDJR location. The position involves providing excellent service by greeting customers promptly, obtaining their vehicle information, and ensuring continuous communication throughout the service process.

The ideal candidate will have a background in customer service and a commitment to integrity and long-term career growth. Competitive income potential ($4,000 - $9,000) and a comprehensive benefits package are offered.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience is required.
• Above average energy level is desired.
• Integrity is essential for this role.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Monitor the progress of each vehicle throughout the day.
• Explain all completed work and charges to customers.

Skills

Customer Satisfaction

Customer Service Experience

Energy Level

Integrity

Job description

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Gill Automotive Group has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people. THIS POSITION IS SPECIFICALLY FOR THE GILROY LOCATION - Gilroy CDJR

Excellent income potential!$4,000 - $9000

BENEFITS:

• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Paid Holidays
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity