Service Advisor for German Auto Repair Shop

GCD; Florida; Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Descripción de la vacante

GCD in Hollywood, FL, is seeking a bilingual Automotive Service Advisor with expertise in German cars. The role combines outstanding customer service with technical knowledge to guide customers through maintenance and repair processes.

We offer competitive salaries with weekly and monthly performance bonuses, a low-drama team environment, and clear opportunities for advancement within a trusted shop serving German automotive brands.

Formación

• Minimum two years as a service advisor in a European automotive repair shop.
• Familiar with German automotive brands and service requirements.
• Bilingual English and Spanish is mandatory.
• Willing to participate in employer-provided training.

Responsabilidades

• Assist customers with scheduling service appointments and vehicle inquiries.
• Provide accurate information about German automotive services and repairs.
• Coordinate with technicians to ensure timely completion of work.
• Upsell additional services and products to customers.
• Maintain customer records and follow up on service satisfaction.

Conocimientos

Customer service

Bilingual English/Spanish

Communication

Descripción del empleo

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

About the Role:

We are seeking a Bilingual (ENGLISH & SPANISH) Automotive Service Advisor with expertise in German cars to join our team. This role is perfect for someone with a passion for German automotive engineering and a commitment to providing exceptional customer service. We offer competitive salaries paired with weekly and monthly performance bonuses, allowing you to earn an uncapped wage. Low to No-Drama Zone. Only apply if you are willing to go above and beyond for our customers and provide exceptional service.

Responsibilities:

• Assist customers with scheduling service appointments and vehicle inquiries.
• Provide accurate and detailed information about German automotive services and repair.s
• Communicate with technicians to ensure the timely completion of work
• Upsell additional services and products to customers
• Maintain customer records and follow up on service satisfaction

Requirements:

• Must have two years of prior experience working as a service advisor in a European automotive repair shop!.
• Knowledge of German automotive brands and their service requirements
• Strong communication and interpersonal skills
• Must be bilingual.
• Willing to attend continuing education programs provided by the Employer
• In the past, we have tried to hire service advisers from diffeant industries, and has never worked out.

About Us:

We have been a trusted name in German automotive service in Hollywood, FL, for over 25 years. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a stellar reputation in the community. Our employees enjoy a supportive and collaborative work environment with opportunities for growth and development.