Service Advisor for German Auto Repair Shop

GCD; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Job summary

GCD is seeking a Bilingual (English & Spanish) Automotive Service Advisor with expertise in German cars to enhance customer service. This role offers competitive salaries and performance bonuses, aiming for a collaborative work environment in Hollywood, FL.

The ideal candidate has two years of experience in a European shop, strong communication skills, and a commitment to customer satisfaction. Join our trusted team and enjoy growth opportunities!

Qualifications

• Two years of prior experience as a service advisor in a European automotive repair shop.
• Knowledge of service requirements for German vehicles.
• Willingness to attend continuing education programs.

Responsibilities

• Assist customers with scheduling service appointments and vehicle inquiries.
• Provide detailed information about German automotive services.
• Communicate with technicians for timely work completion.
• Upsell additional services and products.
• Maintain customer records and follow up on service satisfaction.

Skills

Bilingual (English & Spanish)

Knowledge of German automotive brands and services

Strong communication skills

Interpersonal skills

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

About the Role

We are seeking a Bilingual (ENGLISH & SPANISH) Automotive Service Advisor with expertise in German cars to join our team. This role is perfect for someone with a passion for German automotive engineering and a commitment to providing exceptional customer service. We offer competitive salaries paired with weekly and monthly performance bonuses, allowing you to earn an uncapped wage. Low to No-Drama Zone. Only apply if you are willing to go above and beyond for our customers and provide exceptional service.

Responsibilities

• Assist customers with scheduling service appointments and vehicle inquiries.
• Provide accurate and detailed information about German automotive services and repair.
• Communicate with technicians to ensure the timely completion of work.
• Upsell additional services and products to customers.
• Maintain customer records and follow up on service satisfaction.

Requirements

• Must have two years of prior experience working as a service advisor in a European automotive repair shop.
• Knowledge of German automotive brands and their service requirements.
• Strong communication and interpersonal skills.
• Must be bilingual.
• Willing to attend continuing education programs provided by the Employer.

About Us

We have been a trusted name in German automotive service in Hollywood, FL, for over 25 years. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a stellar reputation in the community. Our employees enjoy a supportive and collaborative work environment with opportunities for growth and development.