Service Advisor: Flexible Schedule & PTO from Day One

Russ-Darrow-Group-; Greenfield (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

Medical, Dental & Vision

401k with company match

HSA with company contribution

PTO from day one

Job summary

The Russ Darrow Group in Wisconsin is seeking a Service Advisor to schedule service work, understand customer needs, and upsell needed maintenance. You will be the first point of contact for customers and collect vehicle information to start the service process.

You will prepare cost estimates, track progress, and clearly explain all completed work and charges to customers. Training and advancement opportunities are provided as part of a supportive team culture.

Qualifications

• Must have at least 1 year experience in automobile service write ups.
• Top performer with sales and follow through.
• Self-motivated, organized and driven to succeed.
• Valid driver's license required.

Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verifying that the final invoice reconciles with the work performed on the repair order.
• Explaining all completed work and charges to customers.

Job description

The Russ Darrow Group in Wisconsin is seeking a Service Advisor to schedule service work, understand customer needs, and upsell needed maintenance. You will be the first point of contact for customers and collect vehicle information to start the service process.

You will prepare cost estimates, track progress, and clearly explain all completed work and charges to customers. Training and advancement opportunities are provided as part of a supportive team culture.