Service Advisor: Customer-Driven Auto Care & Growth

Paycom - ATS; Town of Greenfield (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Full Benefits Package

Medical, Dental & Vision

401k with Company Match

PTO from day one

Growth and Advancement Opportunities

Continuous Training and Development

Job summary

Russ Darrow Group in Greenfield, WI is seeking a Service Advisor to schedule service work and recommend maintenance. The role is the dealership’s first-line customer-relations and service representative, with on-site responsibilities and opportunities for growth.

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed, with over five decades of success and ongoing management support from day one.

Qualifications

• Must be a top performer willing to go above and beyond for customers.
• Outstanding in sales and follow through.
• Must have at least 1 year experience in automobile service write ups.
• Self-motivated, organized and driven to succeed.
• Must possess valid driver's license.

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Skills

Top performer

Sales and follow-through

1+ year automotive service write-ups

Self-motivated and organized

Valid driver’s license

Job description

Russ Darrow Group in Greenfield, WI is seeking a Service Advisor to schedule service work and recommend maintenance. The role is the dealership’s first-line customer-relations and service representative, with on-site responsibilities and opportunities for growth.

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed, with over five decades of success and ongoing management support from day one.