Service Advisor | Growth, Training & PTO from Day One

RUSS DARROW GROUP; West Bend (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation plans

Full benefits package

Medical, Dental & Vision

401k with Company Match

HSA with Company Contribution

PTO from day one

Growth and Advancement Opportunities

Continuous Training and Development

Job summary

Russ Darrow Nissan of West Bend seeks a motivated Service Advisor to join our team. You will schedule service, communicate with customers, and identify needed maintenance while delivering a great customer experience.

We train the right candidates from day one and offer competitive pay, full benefits, plus 401(k) with company match. Our culture emphasizes growth within a family‑owned dealership with decades of success.

Qualifications

• Must be a top performer willing to go above and beyond for customers.
• Outstanding in sales and follow through.
• Must have at least 1 year experience in automobile service write ups.
• Self-motivated, organized and driven to succeed.
• Must possess valid driver’s license.

Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance base on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verifying that the final invoice reconciles with the work performed on the repair order.
• Explaining all completed work and charges to customers.

Skills

Customer service

Sales

Communication

Time management

Organizational skills

Driver’s license

Job description

Russ Darrow Nissan of West Bend seeks a motivated Service Advisor to join our team. You will schedule service, communicate with customers, and identify needed maintenance while delivering a great customer experience.

We train the right candidates from day one and offer competitive pay, full benefits, plus 401(k) with company match. Our culture emphasizes growth within a family‑owned dealership with decades of success.