Service Advisor | Flexible Hours, PTO from Day One, Growth

RUSS DARROW GROUP; Waukesha (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Medical/Dental/Vision

401k match

HSA contributions

PTO from day one

Growth opportunities

Training and development

Job summary

Russ Darrow Waukesha Kia in Waukesha, WI is seeking a Service Advisor to schedule service work and recommend maintenance, serving as the dealership's first-line customer-relations and service representative. No experience? We’ll train you from day one.

We offer continuous training, competitive compensation, full benefits, and opportunities for growth in a supportive team environment. If you’re ready to join a people‑focused team that values community involvement and a legacy of excellence, we’d

Qualifications

• Top performer willing to go above and beyond for customers.
• Outstanding in sales and follow through.
• Must have at least 1 year experience in automobile service write ups.
• Self-motivated, organized and driven to succeed.
• Must possess valid driver's license.

Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verifying that the final invoice reconciles with the work performed on the repair order.
• Explaining all completed work and charges to customers.

Skills

Sales skills

Customer service

Communication

Organization

Job description

Russ Darrow Waukesha Kia in Waukesha, WI is seeking a Service Advisor to schedule service work and recommend maintenance, serving as the dealership's first-line customer-relations and service representative. No experience? We’ll train you from day one.

We offer continuous training, competitive compensation, full benefits, and opportunities for growth in a supportive team environment. If you’re ready to join a people‑focused team that values community involvement and a legacy of excellence, we’d