Service Advisor | Flexible Hours, Health Insurance & 401(k)

Salt Lake Valley Chrysler Dodge Jeep Ram; Provo (UT); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Descripción de la vacante

Salt Lake Valley Chrysler Dodge Jeep Ram is seeking a Service Advisor to greet customers, gather vehicle details, and schedule maintenance. You will prepare cost estimates, set follow-up times, and monitor progress while providing clear explanations of work and charges to customers.

The role values energy, integrity, and long-term commitment within a growing organization, with benefits such as health insurance and PTO. Prior Ford dealer exposure is a plus.

Formación

• Experience at a Ford dealership is a plus.
• Ability to identify the problem quickly and communicate findings.
• Proven record of achieving exceptional customer satisfaction.
• Personal and professional integrity and willingness to learn new programs.
• Minimum of 1 year in service department.

Responsabilidades

• Greet customers promptly and obtain vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of labor and parts cost.
• Establish follow-up times and monitor progress throughout the day.
• Update customers frequently and verify final invoice matches work performed.
• Explain all completed work and charges to customers.

Conocimientos

Customer service

Automotive knowledge

Communication

Problem identification

Computer skills

Integrity

Educación

High school diploma or equivalent

Descripción del empleo

Salt Lake Valley Chrysler Dodge Jeep Ram is seeking a Service Advisor to greet customers, gather vehicle details, and schedule maintenance. You will prepare cost estimates, set follow-up times, and monitor progress while providing clear explanations of work and charges to customers.

The role values energy, integrity, and long-term commitment within a growing organization, with benefits such as health insurance and PTO. Prior Ford dealer exposure is a plus.