Service Advisor: Growth, Perks, Work-Life Balance

HR4 Ltd.; Statesboro (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Relocation assistance

Medical, dental, and vision

Employee vehicle purchase program

Paid training & certification

Discretionary/Performance pay

5-day work week

Job summary

Jimmy Britt Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our service department. You’ll be the key connection between customers and technicians, explaining service needs, coordinating repairs, and keeping guests informed from drop-off to delivery.

If you enjoy working with people, staying organized, and thriving in a fast-paced automotive team, this full-time role offers a great long-term career, competitive pay, paid training, and benefits.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant will be rewarded.
• Above-average energy level
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.
• Computer and phone skills along with a willingness to learn new programs.
• Spanish-speaking is a plus.
• Great work/life balance with a 5-day work week.
• Paid holidays, sick time, and vacations.
• Paid Training & Certification.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.
• Update guests on the status of their vehicles and repairs in a timely and consistent manner.

Skills

Customer satisfaction

Service advisor experience

Energy level

Long-term career

Integrity

Computer/phone skills

Spanish (bonus)

Work-life balance

Training & certification

Job description

Jimmy Britt Chrysler Jeep Dodge Ram is seeking a motivated Service Advisor to join our service department. You’ll be the key connection between customers and technicians, explaining service needs, coordinating repairs, and keeping guests informed from drop-off to delivery.

If you enjoy working with people, staying organized, and thriving in a fast-paced automotive team, this full-time role offers a great long-term career, competitive pay, paid training, and benefits.