Service Advisor - Flexible Hours & Health Benefits

Tri-County Ford; Mabank (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Competitive Pay

Job summary

Tri-County Ford in Mabank, TX is seeking a Service Advisor to greet customers, gather details, and schedule maintenance. You will prepare estimates, monitor work progress, and clearly explain charges to customers.

A Ford dealership background is a plus, with a goal of delivering exceptional service in a fast-paced environment. Ideal candidates have a strong customer-service mindset, automotive knowledge, and a desire for long-term growth within a growing organization.

Qualifications

• Previous experience in a Ford dealership is a plus.
• Ability to identify problems quickly and communicate clearly.
• Knowledge of automobiles and a history of customer satisfaction.
• Past service-advisor or related roles and a long-term career outlook.
• Energetic, integrity-driven, and tech-savvy.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Clearly report vehicle symptoms as described by customers.
• Determine maintenance based on age, mileage, and history.
• Prepare accurate labor and parts cost estimates.
• Establish follow-up times and monitor progress throughout the day.
• Update customers frequently and verify final invoices.
• Explain completed work and charges to customers.

Skills

Customer service

Automotive knowledge

Communication

Problem solving

Multitasking

Team player

Education

High school diploma

Tools

CRM software

Computer skills

Job description

Tri-County Ford in Mabank, TX is seeking a Service Advisor to greet customers, gather details, and schedule maintenance. You will prepare estimates, monitor work progress, and clearly explain charges to customers.

A Ford dealership background is a plus, with a goal of delivering exceptional service in a fast-paced environment. Ideal candidates have a strong customer-service mindset, automotive knowledge, and a desire for long-term growth within a growing organization.