Service Advisor: Fast-Paced Auto Care with Earning Potential

Lithia Motors; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO & Holidays

401(k) Plan

Employee Stock Purchase Plan

Life Insurance

Disability Coverage

Lithia Training

Vehicle Discounts

Wellness Programs

Job summary

Hill Country Honda is seeking an Automotive Service Advisor to act as the primary liaison between customers and technicians, identify vehicle concerns, and prepare accurate estimates for parts, labor, and repairs.

You will write and manage repair orders from start to finish, communicate additional service needs, and verify warranty coverage while keeping customers informed on timelines and costs. A customer-focused mindset and valid driver’s license are required.

Qualifications

• High school diploma or equivalent; 18+.
• Strong communication and customer service skills.
• Valid driver's license with clean driving record.
• Previous service advisor experience preferred.

Responsibilities

• Act as the primary liaison between customers and technicians.
• Identify vehicle concerns and recommend appropriate services.
• Prepare accurate estimates for parts, labor, and repairs.
• Write and manage repair orders (ROs) from start to finish.
• Communicate additional service needs based on inspections.
• Verify and process warranty and service contract coverage.
• Keep customers informed on timelines, costs, and service updates.

Skills

Customer service

Communication

Teamwork

Driver's license

Vehicle systems knowledge

Education

High school diploma

Job description

Hill Country Honda is seeking an Automotive Service Advisor to act as the primary liaison between customers and technicians, identify vehicle concerns, and prepare accurate estimates for parts, labor, and repairs.

You will write and manage repair orders from start to finish, communicate additional service needs, and verify warranty coverage while keeping customers informed on timelines and costs. A customer-focused mindset and valid driver’s license are required.