Service Advisor - Elite Auto Service, Flexible Schedule

Greenway Automotive; Raytown (MO); On-site; USD 67,000 - 100,000; Full time

Benefits offered by this job

SIGN UP BONUS BASED ON EXPERIENCE

Reasonable working hours

Competitive performance based pay

Paid vacations

Paid holidays

Medical, Dental, Vision, 401k

Vehicle purchase discounts

Job summary

Greenway Automotive Group is hiring a Ford Service Advisor for Dick Smith Ford in Raytown, MO. This full-time role focuses on delivering world-class customer service on the service drive and building strong customer relationships.

Candidates should have 2+ years of dealership service experience, Ford knowledge preferred, CDK experience a plus, and a valid driver's license. Benefits include paid vacations, insurance, 401k, and performance-based pay.

Qualifications

• Two or more years of dealership Service Advisor experience.
• Ford knowledge preferred.
• CDK experience preferred.
• Valid driver's license in good standing.
• Strong customer service skills.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Skills

Excellent communication

Organizational skills

Customer service focus

Education

High School

Tools

CDK

Job description

Greenway Automotive Group is hiring a Ford Service Advisor for Dick Smith Ford in Raytown, MO. This full-time role focuses on delivering world-class customer service on the service drive and building strong customer relationships.

Candidates should have 2+ years of dealership service experience, Ford knowledge preferred, CDK experience a plus, and a valid driver's license. Benefits include paid vacations, insurance, 401k, and performance-based pay.