Service Advisor: Elevate Guest Experiences

Asbury Automotive Group; Tysons (VA); On-site; USD 90,000 - 175,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and)

Job summary

Asbury Automotive Group, at Koons Chrysler Jeep Dodge Ram, is hiring a Service Advisor to greet customers, obtain vehicle information, and promote maintenance services. You will present repair estimates, explain timelines, and help ensure customer satisfaction.

The role requires strong customer service, phone and computer skills, with previous automotive Service Advisor experience heavily preferred. The position is on-site with a competitive benefits package.

Qualifications

• Customer service focus and professional communication.
• Strong phone and computer skills.
• Previous automotive Service Advisor experience preferred.

Responsibilities

• Greet customers and obtain vehicle information.
• Present and sell needed services per manufacturer guidelines.
• Estimate repair costs and communicate repair timeline to customers.
• Schedule service appointments and follow up to promote CSI.

Skills

Customer service

Phone skills

Computer skills

Service Advisor experience

Job description

Asbury Automotive Group, at Koons Chrysler Jeep Dodge Ram, is hiring a Service Advisor to greet customers, obtain vehicle information, and promote maintenance services. You will present repair estimates, explain timelines, and help ensure customer satisfaction.

The role requires strong customer service, phone and computer skills, with previous automotive Service Advisor experience heavily preferred. The position is on-site with a competitive benefits package.