Service Advisor: Elevate Customer Care & Repair Solutions

Crain Automotive Holdings, LLC; Little Rock (AR); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Industry leading 401K plan with percentage match

Low cost health, dental and vision insurance

Promote from within

Job summary

A leading automotive service group in Arkansas is seeking a Service Advisor for their Chevrolet department. This role involves customer interaction, problem resolution, and product knowledge development. Candidates should demonstrate prior customer service experience, multitasking abilities, and excellent communication. Enjoy competitive benefits including a 401K plan, health insurance, and opportunities for career advancement.

Qualifications

• Previous experience in customer service or sales is a plus.
• Ability to handle customer inquiries and complaints effectively.
• Strong written and verbal communication skills are essential.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of evolving products and services.

Skills

Customer service experience

Ability to build rapport with clients

Prioritization and multitasking

Positive demeanor

Excellent communication skills

Job description

9911 Interstate 30, Little Rock 72209

We are seeking a

Crain Chevrolet

9911 Interstate 30, Little Rock 72209

We are seeking a Service Advisor to join our Chevrolet service department! If you're passionate about helping customers, take pride in your work and want to be part of a team that values your skills, this is the place for you.

What you'll do:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
  
  
  

What we're looking for:

• Previous experience in customer service, sales, or other related fields a plus
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
  
  
  

Why you'll love working with us:

• Industry leading 401K plan with percentage match
• Low cost, excellent health, dental and vision insurance
• Promote from within, we have several dealerships statewide
  
  
  

If you're ready to take your career to the next level and work with a company that values your expertise, we want to hear from you!

Apply today and let's get you on the road to success.

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance.