Service Advisor: Earn $50k-$120k with Commission & Growth

Jerry Seiner Dealerships; Orem (UT); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Paid time off starting Day 1

Health, dental, and vision insurance

Monthly employer HSA contributions

401(k) retirement plan

Educational reimbursement

Supplemental insurance options

Year-end bonus programs

Employee discounts on vehicles, parts,

Job summary

Jerry Seiner Orem Mazda in Orem, Utah is seeking a motivated Service Advisor to join our team. You will welcome customers, document vehicle concerns, prepare repair estimates, and coordinate service with technicians.

This role offers Base Pay plus Commission with total annual earnings between $50,000 and $120,000, depending on performance. We provide benefits from Day 1, plus HSA, 401(k), and growth opportunities.

Qualifications

• Automotive experience preferred, especially in service advising, parts, or automotive customer service.
• Retail, hospitality, sales, or other customer-facing experience is welcome.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidence explaining recommendations and discussing pricing.
• Dependability, attention to detail, and willingness to learn.

Responsibilities

• Welcome customers, document vehicle concerns, and coordinate service appointments.
• Prepare repair estimates and explain recommended maintenance and repairs.
• Obtain customer authorization before work begins.
• Coordinate with technicians and Parts to manage repair timelines and workflow.
• Provide updates on repair status and communicate changes or additional recommendations.
• Ensure repair orders and warranty documentation meet dealership and manufacturer requirements.
• Review completed repairs and charges at vehicle delivery.
• Resolve customer concerns professionally, involving management when necessary.
• Maintain accurate records while supporting department sales and performance goals.

Skills

Automotive service experience

Customer service background

Communication skills

Organizational skills

Problem solving

Multi-tasking

Pricing discussion confidence

Job description

Jerry Seiner Orem Mazda in Orem, Utah is seeking a motivated Service Advisor to join our team. You will welcome customers, document vehicle concerns, prepare repair estimates, and coordinate service with technicians.

This role offers Base Pay plus Commission with total annual earnings between $50,000 and $120,000, depending on performance. We provide benefits from Day 1, plus HSA, 401(k), and growth opportunities.