Service Advisor & Customer Growth Leader

Love's Travel Stops; Katy (TX); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance

Paid Time Off

Flexible scheduling

401(k) match

Insurance after 30 days

Competitive pay

Career development

Quarterly bonus

Hiring immediately

Descripción de la vacante

Love's Travel Stops is seeking a Service Advisor in Katy, TX. You will be the primary contact between customers and the sales department, greet customers, discuss vehicle service needs, and document issues. You will provide cost estimates, promote services, and obtain approvals and payments.

Responsibilities include communicating vehicle status, resolving concerns, and maintaining a safe, clean facility while delivering strong customer service and teamwork in a fast-paced environment.

Formación

• Excellent communication and interpersonal skills.
• Experience in customer service or sales.
• Ability to upsell and explain services.

Responsabilidades

• Greet customers and identify service needs.
• Provide repair cost estimates and promotions, obtain approvals.
• Keep customers updated on vehicle status and explain completed work.

Conocimientos

Communication

Customer service

Salesmanship

Teamwork

Descripción del empleo

Love's Travel Stops is seeking a Service Advisor in Katy, TX. You will be the primary contact between customers and the sales department, greet customers, discuss vehicle service needs, and document issues. You will provide cost estimates, promote services, and obtain approvals and payments.

Responsibilities include communicating vehicle status, resolving concerns, and maintaining a safe, clean facility while delivering strong customer service and teamwork in a fast-paced environment.