Truck Care Service Advisor — Lead Customer Service & Sales

Love's Travel Stops & Country Stores Inc.; Van (TX); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Medical/Dental/Vision insurance after

Résumé du poste

Love's Travel Stops & Country Stores Inc. in Texas seeks a Service Advisor to drive sales and customer satisfaction in our Truck Care facilities.

You will be the primary contact between customers and the sales department, blending service expertise with leadership to guide service centers. Responsibilities include greeting customers, assessing vehicle service needs, preparing repair cost estimates, and communicating status while ensuring high-quality service and positive guest experiences.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record.
• Pass drug screening and medical exam as per regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsabilités

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work.
• Handle customer complaints and resolve concerns.

Connaissances

Customer service

Sales

Description du poste

Love's Travel Stops & Country Stores Inc. in Texas seeks a Service Advisor to drive sales and customer satisfaction in our Truck Care facilities.

You will be the primary contact between customers and the sales department, blending service expertise with leadership to guide service centers. Responsibilities include greeting customers, assessing vehicle service needs, preparing repair cost estimates, and communicating status while ensuring high-quality service and positive guest experiences.