Service Advisor: Lead Customer Service & Sales

Love's Travel Stops; Van (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Health insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking a Service Advisor to act as the primary liaison between customers and the sales team in our Truck Care facilities. You will blend hands-on service with leadership to drive sales success and customer satisfaction.

Responsibilities include greeting customers, documenting needs, providing repair cost estimates, and updating on work status while ensuring safety and compliance. Join a fast-paced, customer-focused team and contribute to ongoing growth.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and salesmanship.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.

Skills

Customer service

Salesmanship

Communication

Interpersonal skills

Teamwork

Job description

Love's Travel Stops is seeking a Service Advisor to act as the primary liaison between customers and the sales team in our Truck Care facilities. You will blend hands-on service with leadership to drive sales success and customer satisfaction.

Responsibilities include greeting customers, documenting needs, providing repair cost estimates, and updating on work status while ensuring safety and compliance. Join a fast-paced, customer-focused team and contribute to ongoing growth.