Service Advisor — Lead Customer Service & Sales Growth

Love's Travel Stops; Willis (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible scheduling

401(k) match

Health insurance

Competitive pay

Career development

Bonus program

Hiring immediately

Job summary

Love's Travel Stops in Willis, TX seeks a Service Advisor for our Truck Care facility. You will greet customers, assess service needs, document issues, and provide repair estimates while promoting promotions and processing payments.

We value strong communication, salesmanship, teamwork, and the ability to explain work clearly. A valid driver’s license with a clean record and the ability to pass drug screening plus a medical exam are required.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication skills

Teamwork

Organizational skills

Physical stamina

Job description

Love's Travel Stops in Willis, TX seeks a Service Advisor for our Truck Care facility. You will greet customers, assess service needs, document issues, and provide repair estimates while promoting promotions and processing payments.

We value strong communication, salesmanship, teamwork, and the ability to explain work clearly. A valid driver’s license with a clean record and the ability to pass drug screening plus a medical exam are required.