Service Advisor: Customer‑Focused Auto Care Leader

Dellatoyota; City of Plattsburgh (NY); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision

Life & disability provided by group

PTO

401K with company match

Descrizione del lavoro

Dellatoyota in Plattsburgh, NY, is seeking a Service Advisor to join their team. The role emphasizes providing exceptional customer satisfaction in a clean, temperature-controlled shop. Successful candidates will maintain vehicle records, prepare cost estimates, and provide transparent communication with customers. Ideal applicants have previous service advisory experience, energy, integrity, and a long-term commitment to career growth. Offering benefits like medical, PTO, and a 401K match, Dellatoyota is dedicated to fostering a supportive work environment.

Competenze

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant required.
• Exhibit above average energy level.
• Desire for a long-term career with a growing organization.
• Demonstrate personal and professional integrity.

Mansioni

• Greet customers promptly and obtain vehicle information.
• Report vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on vehicle history.
• Prepare accurate cost estimates for labor and parts.
• Establish follow-up times and monitor vehicle progress.
• Verify invoice reconciliation with work performed.
• Explain completed work and charges to customers.

Conoscenze

Customer Satisfaction

Service Advisory Experience

High Energy Level

Integrity

Descrizione del lavoro

Dellatoyota in Plattsburgh, NY, is seeking a Service Advisor to join their team. The role emphasizes providing exceptional customer satisfaction in a clean, temperature-controlled shop. Successful candidates will maintain vehicle records, prepare cost estimates, and provide transparent communication with customers. Ideal applicants have previous service advisory experience, energy, integrity, and a long-term commitment to career growth. Offering benefits like medical, PTO, and a 401K match, Dellatoyota is dedicated to fostering a supportive work environment.