Service Advisor - Customer Experience Advocate

3M HEALTHCARE; Henderson (NV); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Henderson Hyundai is seeking a Service Advisor to join our busy service department. You will diagnose customer vehicle concerns, verify warranties, and develop accurate repair estimates while communicating clearly with technicians and customers.

We value a coachable, customer-focused team player who thrives in a fast-paced environment and is committed to delivering exceptional service. A high school diploma and a drug-free workplace are required; full-time position with competitive pay and

Qualifications

• Coachable and driven to grow within the service team.
• Dedicated and customer-focused with pride in the customer experience.
• Team player with a positive attitude in a fast-paced environment.
• High School diploma or equivalent; 18+ years old; drug-free workplace.

Responsibilities

• Diagnose and address vehicle concerns, verify warranties and service contracts, and develop repair estimates.
• Serve as the communication bridge between customers and technicians for clear service needs.
• Write and process repair orders with customer approval and accurate data entry.
• Calculate and communicate costs for parts, labor, and deductibles, maintaining transparent records.

Skills

Coachable

Customer focus

Team player

Education

High School diploma or equivalent

Job description

Henderson Hyundai is seeking a Service Advisor to join our busy service department. You will diagnose customer vehicle concerns, verify warranties, and develop accurate repair estimates while communicating clearly with technicians and customers.

We value a coachable, customer-focused team player who thrives in a fast-paced environment and is committed to delivering exceptional service. A high school diploma and a drug-free workplace are required; full-time position with competitive pay and