Service Advisor

3M HEALTHCARE; Henderson (NV); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Henderson Hyundai is seeking a Service Advisor to join our busy service department. You will diagnose customer vehicle concerns, verify warranties, and develop accurate repair estimates while communicating clearly with technicians and customers.

We value a coachable, customer-focused team player who thrives in a fast-paced environment and is committed to delivering exceptional service. A high school diploma and a drug-free workplace are required; full-time position with competitive pay and

Qualifications

• Coachable and driven to grow within the service team.
• Dedicated and customer-focused with pride in the customer experience.
• Team player with a positive attitude in a fast-paced environment.
• High School diploma or equivalent; 18+ years old; drug-free workplace.

Responsibilities

• Diagnose and address vehicle concerns, verify warranties and service contracts, and develop repair estimates.
• Serve as the communication bridge between customers and technicians for clear service needs.
• Write and process repair orders with customer approval and accurate data entry.
• Calculate and communicate costs for parts, labor, and deductibles, maintaining transparent records.

Skills

Coachable

Customer focus

Team player

Education

High School diploma or equivalent

Job description

Dealership: L0541 Henderson Hyundai Superstore

Henderson Hyundai Service Advisor

At Henderson Hyundai, we don’t just offer a job—we build careers. We are a close-knit team dedicated to helping each other grow, excel, and achieve success. As a part of Lithia & Driveway (NYSE: LAD), we pride ourselves on our vibrant, supportive work environment.

What We’re Looking for in You

• Coachable & Driven to Grow—whether you want to be a lifelong Service Advisor or progress within the company, we want to help you succeed.
• Dedicated & Customer-Focused—you take pride in delivering exceptional service and owning the customer experience.
• Team Player with a Positive Attitude—you thrive in a fun, dynamic environment and enjoy working together to achieve great results.

Key Responsibilities

• Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimates.
• Serve as the communication bridge between customers and technicians, ensuring a clear understanding of service needs.
• Write and process repair orders (RO), ensuring customer approval and accurate entry into the service database.
• Calculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer records.

Compensation

Competitive Salary: Based on experience and qualifications. Salary is negotiable during the interview process, ensuring we find the right fit for both you and the company.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Qualifications

• High School graduate or equivalent, 18 years or older required.
• Drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.