Service Advisor: Customer-Centric, Fast-Paced, Great Benefits

Ken Garff; Ankeny (IA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

401k with company match

Medical, Dental, Vision Insurance

AD&D and Life Insurance

Parental Leave Stipend

Employee discounts on vehicle purchase

Zusammenfassung

Ken Garff Automotive Group is seeking a Service Advisor for Dewey Ford, a Ken Garff Automotive Dealership, in Ankeny, IA. You will greet customers, discuss service needs, provide estimates, and coordinate vehicle service with the team.

A strong customer-service mindset and ability to build relationships are essential for success. The role emphasizes accurate communication, timely updates, and professional handling of service orders in a fast-paced dealership environment.

Qualifikationen

• Friendliness and cooperative demeanor
• Ability to connect quickly and build relationships
• Strong communication with customers and team
• Attention to detail in service notes and estimates

Aufgaben

• Greet customers promptly and professionally
• Provide updates, estimates, and inspection results
• Identify service needs and advise on additional services
• Manage appointments and service history in the DMS
• Ensure accurate billing and payment collection

Kenntnisse

Customer service

Relationship building

Communication

Sales skills

Attention to detail

Tools

DMS (Dealer Management System)

Jobbeschreibung

Ken Garff Automotive Group is seeking a Service Advisor for Dewey Ford, a Ken Garff Automotive Dealership, in Ankeny, IA. You will greet customers, discuss service needs, provide estimates, and coordinate vehicle service with the team.

A strong customer-service mindset and ability to build relationships are essential for success. The role emphasizes accurate communication, timely updates, and professional handling of service orders in a fast-paced dealership environment.