Dynamic Quick Lube Service Advisor | Customer Care & Growth

G502 KGA-FLG, LLC; Ankeny (IA); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

401k with company match

Wellness Time Off

Holidays - Personal Purpose Day

Medical, Dental, Vision, Disability,AD

Life Insurance

Flexible Spending

Health Savings Account

EAP

Wellness Plan

Mental Health Support

Diabetes Management Program

Parental Leave Stipend

Year-end bonus

Employee discounts

Zusammenfassung

Ken Garff Automotive Group's Dewey Ford dealership in Ankeny, IA is hiring a Quick Lube Service Advisor. You greet customers, capture service needs, provide updates, and build lasting relationships. This role emphasizes respect, integrity, growth, humility, and teamwork.

You'll enjoy a competitive compensation package, 401(k) with company match, wellness time off, holidays, and a host of health benefits. The position offers employee discounts and a year-end bonus program (Garff Giveback).

Qualifikationen

• Looking for friendly and cooperative demeanor, quick to connect with others.
• Motivated, patient, conscientious, and a cooperative team worker.
• Analytical, with ability to produce precise and accurate work.
• Comfort with asking questions to identify service needs and upsell when appropriate.

Aufgaben

• Greet customers promptly and professionally.
• Provide excellent customer service by listening to inquiries and requests.
• Provide updates, estimates, and inspection results in a timely manner.
• Answer calls promptly and satisfy the caller's inquiry.
• Review completed work, explain recommendations, and process payments.
• Utilize the Dealer Management System (DMS) to look up service history and schedule appointments.

Kenntnisse

Friendly demeanor

Relationship building

Teamwork

Analytical

Attention to detail

Customer service

Tools

DMS

Jobbeschreibung

Ken Garff Automotive Group's Dewey Ford dealership in Ankeny, IA is hiring a Quick Lube Service Advisor. You greet customers, capture service needs, provide updates, and build lasting relationships. This role emphasizes respect, integrity, growth, humility, and teamwork.

You'll enjoy a competitive compensation package, 401(k) with company match, wellness time off, holidays, and a host of health benefits. The position offers employee discounts and a year-end bonus program (Garff Giveback).