Service Advisor: Customer-Centric Auto Care & Growth

McGrath Family of Dealerships; Iowa; On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

PTO starting Day 1

Health, Dental, and Vision Insurance

401(k) with Company Match

Career growth — 97% of promotions come

Job summary

McGrath Chevyland in Cedar Rapids, IA is seeking a customer-focused Service Advisor to join our fast-paced service department. You will greet customers, guide them through the service process, and manage repair orders.

This full-time role requires strong communication and multitasking. Benefits include PTO from day one, health/dental/vision, 401(k) with company match, and growth opportunities within the McGrath Family of Dealerships.

Qualifications

• Previous service-advisor or customer-facing experience preferred
• Strong communication and time management skills
• Professional appearance and positive attitude

Responsibilities

• Greet and assist customers in the service lane with professionalism and care
• Guide customers through the service process with clear communication and support
• Write and manage repair orders while coordinating with technicians
• Present and sell recommended services and maintenance options
• Maintain consistent communication with customers throughout their visit
• Help ensure a smooth, organized, and productive service department

Skills

Customer service

Communication

Time management

Professional demeanor

Multitasking

Job description

McGrath Chevyland in Cedar Rapids, IA is seeking a customer-focused Service Advisor to join our fast-paced service department. You will greet customers, guide them through the service process, and manage repair orders.

This full-time role requires strong communication and multitasking. Benefits include PTO from day one, health/dental/vision, 401(k) with company match, and growth opportunities within the McGrath Family of Dealerships.