Service Advisor: Customer Care & Vehicle Diagnostics

Bruner Auto Family; Early (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

401K Match

Paid Vacation

Paid Time Off after 90 days

Job summary

Bruner Auto Family in Early, TX is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments. You will obtain vehicle information, report symptoms, and prepare estimates for labor and parts, while keeping customers informed of progress and any changes.

The role emphasizes accuracy, clear communication, and integrity, with a view toward a long-term career in a growing automotive service team. Competitive benefits and on-site work are provided.

Qualifications

• Experience delivering exceptional customer service in automotive settings.
• Experience as service advisor or related role.
• Energetic, proactive and personable.
• Interest in long-term career with growth opportunities.
• Strong integrity and professional ethics.
• Comfort with computer systems and learning new software.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Service experience

Energetic personality

Long-term career

Integrity

Computer skills

Job description

Bruner Auto Family in Early, TX is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments. You will obtain vehicle information, report symptoms, and prepare estimates for labor and parts, while keeping customers informed of progress and any changes.

The role emphasizes accuracy, clear communication, and integrity, with a view toward a long-term career in a growing automotive service team. Competitive benefits and on-site work are provided.