Service Advisor - Auto/Trailer Repairs & Customer Care

ADP, Inc.; Amarillo (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Medical insurance

401(k) Plan

Paid holidays

Paid vacation

Job summary

Utility Trailer of Texas, Inc. is seeking a Service Advisor to bridge customer needs with our shop team. You will gather service details, explain estimates, and coordinate repairs to keep our clients on the road.

The ideal candidate communicates clearly, resolves questions professionally, and works with mechanics to prepare repair orders, times, and charges. We offer competitive compensation, benefits, and opportunities for growth in a busy, safety‑minded shop.

Qualifications

• Excellent communication skills with customers, vendors, and technicians.
• Ability to create repair orders based on estimates and needs.
• Proven ability to sell service repairs and manage deadlines.
• Experience with CDK software preferred.

Responsibilities

• Assist in gathering customer service details and quote explanations.
• Prepare repair orders, estimate labor time and costs.
• Advise customers on maintenance needs and service options.
• Maintain positive customer relations and track progress.

Skills

Clear communication

Active listening

Sales ability

Team collaboration

Tools

CDK software

Job description

Utility Trailer of Texas, Inc. is seeking a Service Advisor to bridge customer needs with our shop team. You will gather service details, explain estimates, and coordinate repairs to keep our clients on the road.

The ideal candidate communicates clearly, resolves questions professionally, and works with mechanics to prepare repair orders, times, and charges. We offer competitive compensation, benefits, and opportunities for growth in a busy, safety‑minded shop.