Service Advisor

Bruner Auto Family; Early (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

401K Match

Paid Vacation

Paid Time Off after 90 days

Job summary

Bruner Auto Family in Early, TX is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments. You will obtain vehicle information, report symptoms, and prepare estimates for labor and parts, while keeping customers informed of progress and any changes.

The role emphasizes accuracy, clear communication, and integrity, with a view toward a long-term career in a growing automotive service team. Competitive benefits and on-site work are provided.

Qualifications

• Experience delivering exceptional customer service in automotive settings.
• Experience as service advisor or related role.
• Energetic, proactive and personable.
• Interest in long-term career with growth opportunities.
• Strong integrity and professional ethics.
• Comfort with computer systems and learning new software.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Service experience

Energetic personality

Long-term career

Integrity

Computer skills

Job description

About Us

At Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013.We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!

About Us

At Bruner Auto Group/Bruner Toyota, we have devoted ourselves to helping and serving our customers to the best of our ability. The Bruner Auto Group Family has been in business since 1962. We first came to the Brownwood area in 2007 and moved to our new location in Early in 2013.We value each and every one of our employees. We are searching for employees that will help lead us to hit our goals!

Job Description

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k
• 401K Match
• Paid Vacation
• Paid Time Off after 90 days

Service Advisor Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Service Advisor Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.