Service Advisor: Customer Care & Tech-Driven Auto Service

Sonic Automotive; Fallston (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits including medical, dental, and vision

Award-winning training programs

Opportunity for career advancement

Job summary

A prominent automotive dealership in Fallston, MD is seeking a Service Advisor to handle customer service appointments and vehicle maintenance inquiries. The ideal candidate has strong communication skills, dealership experience, and a general knowledge of vehicle mechanics. This role offers competitive benefits including award-winning training and peer recognition. Join a team committed to your professional success well as your future in the automotive industry.

Qualifications

• Two years of experience in a dealership position.
• ASE certification preferred.
• Ability to read and comprehend instructions and information.

Responsibilities

• Schedules service appointments and greets customers.
• Provides accurate cost estimates for labor and parts.
• Maintains Customer Satisfaction Index ratings.

Skills

Excellent oral and written communication skills

General knowledge of vehicle mechanical operations

Customer service

Education

High school diploma or the equivalent

Job description

A prominent automotive dealership in Fallston, MD is seeking a Service Advisor to handle customer service appointments and vehicle maintenance inquiries. The ideal candidate has strong communication skills, dealership experience, and a general knowledge of vehicle mechanics. This role offers competitive benefits including award-winning training and peer recognition. Join a team committed to your professional success well as your future in the automotive industry.