Dynamic Service Advisor for Fast-Paced Auto Care & Growth

Nimey Auto Group; Clinton (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training and support

Opportunity to grow within the group

Solid team environment

Job summary

A leading auto service provider in Clinton, Maryland seeks a Service Advisor to enhance the customer experience. The role involves guiding customers through vehicle services, coordinating with technicians, and ensuring no details are overlooked. Candidates should have strong communication and organizational skills, and a basic understanding of vehicles is a plus. The position offers a supportive team environment and growth opportunities within the organization.

Qualifications

• Experience in a service advisor or similar role helps, but not required if you can learn fast.
• You know how to talk to people without sounding like a script.
• You stay organized, even when it’s busy.

Responsibilities

• Talk to customers, figure out what’s going on, and guide them through the process.
• Keep communication tight between the customer and the techs.
• Make sure nothing falls through the cracks.
• Follow up - customers shouldn’t have to chase you.
• Recommend work based on what actually makes sense.

Skills

Communication

Organizational skills

Customer service

Basic understanding of vehicles

Job description

A leading auto service provider in Clinton, Maryland seeks a Service Advisor to enhance the customer experience. The role involves guiding customers through vehicle services, coordinating with technicians, and ensuring no details are overlooked. Candidates should have strong communication and organizational skills, and a basic understanding of vehicles is a plus. The position offers a supportive team environment and growth opportunities within the organization.