Service Advisor | Chevy & CDK Expert, CSI-Driven

Prestonchevy; Aberdeen (MD); On-site; USD 40,000 - 65,000; Full time

Job summary

A reputable automotive dealership in Aberdeen, Maryland is seeking a driven and detail-oriented Service Advisor to enhance customer service experiences. This role entails acting as a liaison between customers and technicians, understanding customer concerns, and recommending the best maintenance and repair solutions. Candidates should possess customer service skills, automotive knowledge, and a valid driver's license. Ideal applicants have previous Service Advisor experience and confidence in sales techniques. Apply today for a rewarding opportunity.

Qualifications

• 1–2 years of customer service experience, ideally in automotive.
• Strong understanding of automotive systems and maintenance.
• Valid driver's license with a clean driving record.

Responsibilities

• Serve as the primary liaison between customers and service technicians.
• Recommend appropriate maintenance and repair solutions.
• Ensure a seamless service experience from arrival to delivery.

Skills

Customer service experience

Communication skills

Problem-solving

Sales confidence

Attention to detail

Education

High school diploma or equivalent

Tools

CDK Drive (DMS system)

Job description

A reputable automotive dealership in Aberdeen, Maryland is seeking a driven and detail-oriented Service Advisor to enhance customer service experiences. This role entails acting as a liaison between customers and technicians, understanding customer concerns, and recommending the best maintenance and repair solutions. Candidates should possess customer service skills, automotive knowledge, and a valid driver's license. Ideal applicants have previous Service Advisor experience and confidence in sales techniques. Apply today for a rewarding opportunity.