Service Advisor

Vadenchevroletpooler; Kentucky; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid time off

Positive team environment

Job summary

Vadenchevroletpooler in Kentucky is looking for a Service Advisor to guide customers through the auto repair and maintenance process. You will be responsible for advising on service options, scheduling appointments, and ensuring customer satisfaction.

Ideal candidates will have experience as an Auto Service Advisor and strong customer service skills. This position offers excellent performance-based income and includes benefits such as medical insurance and 401(k) plan.

Qualifications

• Auto Service Advisor/Technician experience preferred.
• Excellent customer service, computer and communication skills.
• Valid driver's license and good driving record.

Responsibilities

• Guide customers through the auto repair process.
• Schedule service appointments and advise on service options.
• Maintain high CSI score and customer satisfaction.

Skills

Customer service skills

Communication skills

Computer skills

Tools

CDK

Job description

Job Intro

Schoner Chevrolet is a family‑owned dealership offering a rewarding career. The high‑volume Service Department seeks Service Advisors with excellent customer service skills to guide customers through the auto‑repair and maintenance process, advise on service options and costs, and ensure customer satisfaction. CDK experience is a plus.

Job Description

Guide customers through the auto repair/maintenance process, advise customers on service costs and options, offer specials, schedule service appointments, and more.

Benefits

• Excellent performance‑based income
• Excellent training
• Medical, dental, and vision insurance
• 401(k) plan with employer match
• Paid time off
• 5‑day work week, closed on Sundays
• A positive and professional team environment

Responsibilities

• Guide customers through the auto repair/maintenance process, advise customers on service costs and options, offer specials, schedule service appointments, and more.
• Greet customers, answer questions and offer additional services
• Follow vehicle status from service bay entry through completion of work, review work order with customer, and ensure their satisfaction
• Maintain high CSI score
• Perform other duties as assigned

Requirements

• Auto Service Advisor/Technician and CDK experience is preferred
• Excellence customer service, computer and communication skills
• Basic automotive mechanical operational knowledge is helpful
• Thrives in a fast‑paced team environment
• A positive attitude and good work ethic
• Professional appearance
• Valid driver's license and good driving record